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AI Agents
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AI Agents Essential on Email Channels
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Analytics
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Backend Integrations
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Core Services
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Dashboard
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Freshchat Automation Integration
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Freshdesk Automation Integration
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Giosg Automation Integration
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Intercom Automation Integration
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LiveChat Automation Integration
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Public API
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Salesforce Automation Integration
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Sunshine Automation Integration
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Web Chat Widget
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Zendesk Chat Automation Integration
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Zendesk Support Automation Integration
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Analytics
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Dashboard Scheduling & Sharing
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Data Exploration & Visualization
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Data Extraction & Transformation
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Live Data Streaming
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Misc
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Zendesk Advocacy Widget (via analytics)
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Chat
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API
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Chat Conversation API
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Chat SDK
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Chat Widget
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Dashboard
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Misc
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Mobile Apps
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Static Assets
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Zendesk Advocacy Widget (via chat)
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Contact Center
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Agent Desktop
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Misc
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Reports
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Settings
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Forethought AI Agents
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Assist
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Dashboard
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Discover
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Email
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Headless
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Slack
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Triage
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Voice
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Widget
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Knowledge
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API
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Articles / Knowledge Base
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Community
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Misc
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Requests / Request Form
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Search
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Zendesk Advocacy Widget (via knowledge)
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Quality Assurance
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API
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AutoQA
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Data Ingestion
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Reporting
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Zendesk QA App
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Sales
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API
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Apps
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Apps Marketplace
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Data Import Service
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Email Service
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Misc
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Mobile Synchronization
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Search Service
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Voice Service
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Web Interface
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Zendesk Advocacy Widget (via sales)
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Services
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Admin Center
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Answer Bot
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Billing
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Insights / GoodData
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Sunshine Conversations
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Core API & Webhooks
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Dashboard
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Misc
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SDKs
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Third-Party Channels
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Sunshine Platform
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Action Builder
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API Dashboard
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AWS Eventbridge Connector
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Custom Objects
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Developer Portal
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Events and Profiles
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Incremental Ticket & Event Export API
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Marketplace
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Sandbox
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Webhooks
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ZIS (Zendesk Integration Services)
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Support
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Agent Experience
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Agent Workspace (via Support)
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Analytics (via support)
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API
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Apps
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Apps Marketplace
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Chat (via Support)
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Email
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Macros
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Misc
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Mobile Apps
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Sales (via support)
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Search
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SLAs
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Social Channels
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Sunco (via Support)
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Sunshine (via Support)
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Support SDK
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Ticketing
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Triggers & Automations
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Views
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Voice (via support)
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Web Widget
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Zendesk Advocacy Widget (via support)
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Voice
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API
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Call Greetings
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Call Recordings / Transcriptions
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Digital Calls
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Inbound Calls
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Misc
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Outbound Calls
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Text Messages
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Voice Settings
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Zendesk Advocacy Widget (via voice)
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Workforce Management
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Admin function
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Forecast
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Reporting
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Schedule
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Time & Attendance
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Zendesk App
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August 04, 2026
Down for 30 Minutes
August 05, 2026
Down for 15 Minutes
August 07, 2026
Down for 4 Hours and 25 Minutes
August 13, 2026
Warning for 50 Minutes
August 19, 2026
Down for 5 Minutes
30 days ago 99.2% uptime Today
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