Harrisburg

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ConnectWise

We are currently investigating reports of Device summary page not on loading for some partners. This is related to a Third Party provider outage, reported by Cloudflare. We will follow up with more information soon.

Last update on Nov 18, 2025 4:24 PM

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Microsoft 365 apps

Title: Users may be unable to install Microsoft 365 desktop apps on Windows devices User impact: Users may be unable to install Microsoft 365 desktop apps on Windows devices. Current status: We've determined that a newly released set of authentication components contain a misconfiguration that prevents users from installing Microsoft 365 desktop apps on Windows devices. We're reconfiguring and will subsequently redeploy these components to remediate impact. Scope of impact: Any user attempting to install Microsoft 365 desktop apps on Windows devices may be impacted. Start time: Tuesday, November 11, 2025, at 6:00 PM UTC Root cause: A newly released set of authentication components contain a misconfiguration that prevents users from installing Microsoft 365 desktop apps on Windows devices. Next update by: Friday, November 14, 2025, at 10:00 PM UTC

Last update on Nov 18, 2025 4:27 PM

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Schoology

Investigating - We are investigating the report where Curriculum & Instructions is currently experiencing issues with chalk app. We are actively investigating the issue and coordinating with our third-party vendor to mitigate the impact. We will continue to provide regular updates as we progress towards a resolution. Nov 18, 2025 - 04:40 PST

Last update on Nov 18, 2025 4:26 PM

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Twilio

Update - We are investigating an issue where Twilio and Sendgrid users are experiencing issues with login. We expect to provide another update in 1 hour or as soon as more information becomes available. Nov 18, 2025 - 05:49 PST

Last update on Nov 18, 2025 4:27 PM

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Zendesk

We are observing successful logins and monitoring the situation, however we are actively still working with our CDN provider to ensure full recovery and stability. Thank you for your patience.

Last update on Nov 18, 2025 4:26 PM