Harrisburg

Maint

Cisco Umbrella

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 19, 2025 - 15:00 UTC

Last update on Nov 19, 2025 5:00 PM

Warn

Twilio

Investigating - T-Mobile has notified us that their planned maintenance window has been extended. As a result, message processing capacity is reduced, which may cause delays during peak periods—particularly at the top of the hour. While we expect the overall impact to be minimal, we are actively monitoring the situation and making adjustments as needed. We will provide another update in 1 hour or sooner if additional information becomes available. Nov 19, 2025 - 08:12 PST

Last update on Nov 19, 2025 4:57 PM

Warn

Zendesk

We are aware of an issue affecting conversations and reviews from November 12th onward, which were not appearing in the Zendesk QA environment. Ticket Imports have been re-enabled, and we are closely monitoring the backlog processing to ensure full recovery. We apologize for any inconvenience this may have caused and appreciate your patience and understanding.

Last update on Nov 19, 2025 5:01 PM